We want everything you ordered from Sticker & Co to arrive exactly as you approved. If you are unhappy with the product for any reason, please visit our Returns page www.stickerandco.com/returns to contact our Customer Service Team with your concerns and we’ll send a full replacement on us.
Items that are not personalized can also be returned or exchanged within 45 days of the purchase date. Please send the unused items along with a note including your Order I.D. to our Customer Service Team. Once the item(s) have been received by us, you will receive an email confirmation with your exchange or refund details.To return your order, please contact us to share your concerns and return the unused stickers to Sticker & Co at:
Sticker & Co
ATTN: Customer Service
33 Science Street
Ballston Spa, NY 12020
Once your return has been received, our Customer Service Team will process the refund (less any shipping fees) to the account details used at the time of purchase.Refunds will be processed as a credit of the total of your entire order to the account details used at the time of purchase. The refund time frame will depend on your method of payment. Partial refunds will include a credit for the item price (less any discounts) plus the appropriate tax.
Sticker & Co is about sharing memories with the people you care about. Our waterproof stickers are made for durability and to look like new for months, even years to come. Our premium materials are top-quality; we’ve been in the printing industry for over a decade and know that our customers deserve the best. You’ll love us; we guarantee it. Count on free shipping, fantastic service, and a product you’ll love.
When you upload your images, all Sticker & Co users must respect the intellectual property rights of others, including copyright and trademarks. Respecting other individuals’ or corporate intellectual property is the law and of utmost importance. You must only upload content that you own, have created, or have permission to use and authorize others to use it. An important note, it is up to you to make sure you are not breaking any laws by uploading images to be printed through the Sticker & Co application.
All visitors (“user”, “you”, “your”) to the Sticker & Co website at www.stickerandco.com (“the website”) are entering a binding legal agreement on the following terms (the “agreement”) when using the website. The agreement is between the user and Sticker & Co LLC (“Sticker & Co”, “Stickerandco.com”, “The company”, “we”, “us”, “our” refer to Sticker & Co LLC as the context requires) and use of this website indicates continued acceptance of this agreement.
Our services are available only to, and may only be used by, individuals who can form legally binding contracts under applicable law. Our services are not available to persons under 16 years of age.
Our terms may be amended from time to time, and we will email you the changes to the email address you have registered with Sticker & Co, or we shall display information about the changes on our home page, or both. Regardless, your continuing use of the company’s website will be taken to be acceptance of the new terms.
Sticker & Co provides companies and individuals with the ability to upload owned artwork, photos, logos, and designs into the Sticker & Co website to be printed and fulfilled, including payment processing, customer services. Sticker & Co will arrange for the delivery of the physical product(s) to you or your customer.
The digital content that is uploaded onto our website (“your content”) during the order process will be stored in your account if you choose to create one, strictly for reordering purposes.
You may choose to become a registered member (“member”) of the Sticker & Co website by setting up an account. All accounts need a username and password when registering to become a member and create an account.
All members are responsible for their password and any actions made on the Sticker & Co website using their individual password, including any images or artwork uploaded, products purchased, even if this was done without your approval. You are the only person responsible for any use of your password.
Never disclose your password to any other person, and do not keep your password where another person can copy it. If you know or believe someone else knows your password, it must be changed immediately.
Respecting other individuals’ or corporate intellectual property is the law and of utmost importance. You are entirely responsible for checking the legal rights to use any images uploaded for print on the Sticker & Co website. When you upload content onto the Sticker & Co website and want it to be printed, you represent and warrant that:
Users can purchase sticker collages, wall decals, and phone grip stickers on our website using a valid credit card, apple pay, amazon pay, or the PayPal system.
You do not have to be a member of the Sticker & Co website to purchase a product.
The price you pay is fixed at the time of ordering. Prices listed on our website are current, but prices may change without notice. We also reserve the right to make corrections in the event of a misprint. We have undertaken reasonable efforts to ensure that the information contained on our website is accurate; however, we are not responsible for the completeness or accuracy of the information on our website. In the event of any inaccuracies in our content or pricing, we reserve the right to refuse/cancel any order whether or not the order has been confirmed and/or payment has been made. Payments for such orders shall be refunded.
You may not cancel an order once it has been submitted.
It is the customer’s responsibility to ensure the product delivery address is correct. Sticker & Co takes no responsibility for any product a customer does not receive because of errors in the delivery address given to us.
Gift Certificates can only be redeemed online via Sticker & Cos’ Website, www.stickerandco.com, toward the purchase of Sticker & Co merchandise and may not be used to purchase further Gift Certificates. They cannot be refunded, resold, transferred for value, redeemed for cash and are non-negotiable instruments.
Special offers, promotions, and discounts do not apply to gift certificate purchases.
The risk of loss and title for Gift Certificates passes to the purchaser upon our electronic transmission to the recipient. Sticker & Co is not responsible for lost or stolen Gift Certificates.
All gift certificate purchases and their use are subject to Sticker & Co Terms and Conditions of Sale.
All gift cards created from December 10th, 2022 on will have an expiration date nine years beyond the purchase date. All gift cards purchased prior will have an expiration date 5 years from purchase date.
Sticker & Co collects and remits sales tax as required by state and local laws and regulations. Prices listed on our website do not include sales tax, which will be added where applicable unless you provide us with a tax exemption certificate acceptable to the appropriate taxing authorities.
We print and package all orders in our facility in upstate New York. The shipping time will be selected and paid for by the customer or Sticker & Co (only for promotional purposes) at the time of purchase. Delivery will be facilitated by the United States Postal Service.
If a product is delivered to a customer physically damaged, Sticker & Co is happy to send a replacement once the Returns Form is filled out and a photo is uploaded showing reasonable proof of damage or the reason for the return.
Sticker & Co requests that you contact customer service within 45 days of receipt to tell us about the nature of the damage or print quality concerns so we can send you a replacement at no cost to you. We may request that you return the product so we may show the printing team of the quality concerns.
However, it is the customer’s responsibility to approve all images before they are purchased. It is the customer’s job to verify the quality of the image or graphic before ordering a product.
All intellectual property rights in the Sticker & Co website, which include the proprietary customization software in the ordering process, are owned by Sticker & Co.
Sticker & Co incorporates customer reviews for the company website and product reviews. Our review program is called Reviews.io. If you do submit a review, then you are in agreement with the full Terms And Conditions of Reviews.io.
You agree with the following Review Guidelines:
Sticker & Co may be affected by service outages, delays, or technical difficulties that may impact performance with the Internet or infrastructure failures. We do not guarantee that the Sticker & Co website will be uninterrupted.
Sticker & Co cannot warrant that uploads to this website will be protected against loss or be available to your personal account for reordering.
You agree to indemnify, defend and hold us, our owner, directors, employees, agents, and representatives harmless, as well as all third parties providing website services, their officers, directors, employees, agents, and representatives harmless, from and against any and all claims, damages, losses, liabilities, costs (including reasonable legal fees) or other expenses that arise directly or indirectly out of or from:
This indemnity will be applicable without regard to the negligence of any party, including any indemnified person.
Though we strive to protect information and have partnered with top e-commerce service providers, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, any information that you transmit to us is transmitted at your own risk.
Access to the website and your account can be terminated by us at any time and without notice.
You and Sticker & Co agree to submit to the personal and exclusive jurisdiction of the Federal and New York State courts in Albany County for purposes of enforcing any arbitration award. You and Sticker & Co agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
Mobile Terms & Conditions
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Sticker & Co reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
Content You May Receive
Once you affirm your choice to opt-in to the Service on 1-833-772-7040 your message frequency may vary. You may receive alerts about:
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Sticker & Co may add or remove any wireless carrier from the Service at any time without notice. Sticker & Co and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Sticker & Co, text the word STOP to 1-833-772-7040 any time or reply STOP to any of the text messages you have received from Sticker & Co. After texting STOP to 1-833-772-7040, you will receive one additional message confirming that your request has been processed.
You can text HELP for help at any time to 1-833-772-7040. This will provide you with a phone number and email address (866-797-6263 and email@example.com). You can also contact us at Sticker & Co, 33 Science Street, Ballston Spa, New York 12020.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Sticker & Co is not responsible or liable to comply with this agreement where such failure is due to circumstances beyond our reasonable control. All Sticker & Co members may close their accounts at any time.
Arbitration and Class Action Waiver
Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of Sticker & Co Stickers will be resolved by binding arbitration, rather than court.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Sticker & Co hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND STICKER & CO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND STICKER & CO AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
You and STICKER & CO are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. STICKER & CO, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply.
This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.
If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Have questions? Contact us!